Melbourne Airport - International
The following information relates to our international services only. For all enquiries about our domestic services, please phone 131213 or e-mail us.
Administration
Location: 11 Apac Drive Melbourne Airport VIC 3045
Postal Address: PO Box 1504 Tullamarine VIC 3043 Australia
| Telephone | Mobile | Facsimile | SITA |
Manager | 61 3 9336 5600 | 0418 175 459 | 61 3 9336 5641 | MELFBXM |
Supervisor | 61 3 9336 5604 | 0429 159 625 | 61 3 9336 5624 | MELFBXM |
Customer Service | 61 3 9336 5611 | N/A | 61 3 9336 5624 | |
Freight Forwarding | 61 3 9336 5634 | N/A | 61 3 9336 5660 | MELFKXM |
Hours of Operation
|
| Mon* | Tue | Wed* | Thur | Fri | Sat* | Sun* |
| 0500 - 1900 | 0500 - 1900 | 0500 - 1900 | 0500 - 1900 | 0500 - 2000 | 0500 - 1200 | 0500 - 1200 |
Import/Export Authorities
Australian Customs | |
Arriving Aircraft (electronic) Clearance | 24 Hours |
Cargo Inspection (Commercial Shipments) | 0830 - 1600 (Weekdays) |
(Unaccompanied Baggage) | 0830 - 1600 (Weekdays) |
Departing Aircraft (electronic) Clearance | 24 Hours |
Export Authorities | 0830 - 1630 (Weekdays) |
Australian Quarantine Services | |
Inspection of Imported Goods | 0830 - 1600 (Weekdays) |
(at time of Aircraft Arrival) | 24 Hours |
Refer to The Air Cargo Tariff (TACT) rules 7.3.2, Information by Country - Australia, for further information.Facilities Available
Safe Storage
Cool Room/Freezer
Livestock Handling
Charges Collect
Clearance and Delivery
Cargo Charter Handling
Security Handling
Dangerous Goods Handling
For more information on AaE services, please phone our Australia-wide International Customer Service number, 13 12 13, or e-mail us