Sydney (Kingsford Smith) Airport - International
The following information relates to our international services only. For all enquiries about our domestic services, please phone 131213 or e-mail us.
Administration
Location: Link Road Mascot NSW 2020
Postal Address: Locked Bag 30 Mascot NSW 2020 Australia
| Telephone | Mobile | Facsimile | SITA |
Customer Service Manager | 61 2 9582 1900 61 2 9582 1953 | 0408 435 806 | 61 2 9582 1943 61 2 9582 1944 | SYDFBXM SYDFBXM |
Supervisor | 61 2 9582 1942 | 0408 432 990 | 61 2 9582 1943 | SYDFBXM |
Freight Forwarding | 61 3 9336 5634 | | 61 3 9336 5660 | MELFBXM |
Hours of Operation
|
| Mon* | Tue* | Wed* | Thur* | Fri* | Sat* | Sun* |
| 0500 - 1800 | 0500 - 1800 | 0500 - 1800 | 0500 - 1800 | 0500 - 1800 | 0500 - 1500 | 0500 - 1500 |
Import/Export Authorities Australian Customs | |
Arriving Aircraft (electronic) Clearance | 24 Hours |
Cargo Inspection (Commercial Shipments) | 0900 - 1630 (Weekdays) |
(Unaccompanied Baggage) | 0900 - 1630 (Weekdays) |
| 0500-2200 (On Request, Fee Levied) |
Departing Aircraft (electronic) Clearance | 24 Hours |
Export Authorities | 0900 - 1630 (Weekdays) |
Australian Quarantine Services | |
Inspection of Imported Goods | 0830 - 1640 (Weekdays) |
(at time of Aircraft Arrival) | 24 Hours |
Refer to The Air Cargo Tariff (TACT) rules 7.3.2, Information by Country - Australia, for further information
Facilities Available
For more information on AaE services, please phone our Australia-wide International Customer Service number, 1800 066 586, or e-mail us